FAST CX Manufacturing
Customer Intimacy template for the manufacturing industry based on SAP Customer Experience
FAST CX Manufacturing allows manufacturing companies who really care to help their customers to deliver a consistently great experience at every touchpoint, channel & device.
FAST CX Manufacturing is a cost efficient Customer intimacy template, based on standard SAP Customer Experience technology. It consists of best practices, an agile but pragmatic project approach and extensive documentation. It allows you to provide a better service by assisting your customers by helping them find new products, see exclusive promotions, receive personalized content & download technical data sheets. It focuses on:
· Sales Force Automation
· Complaint Management
· Configure, Price, Quote
· Campaign Management
· B2B Commerce
View video- Cost efficient Customer Intimacy template
- Industry-specific best practices
- Agile but pragmatic approach and extensive documentation
Pricing Plan
FAST CX MANUFACTURING
€25 per 1 million revenue per year
- Minimum of €3 000 per year
Implementation cost
- Commerce €250 000
- Marketing €50 000
- Sales €40 000
*Budget can be higher depending on requirements
SAP LICENSE COST
Commerce Standard
- €240 000 yearly
- 100 000 orders
Marketing Standard
- €42 000 yearly
- 100 000 contacts
Sales Professional
- €12 000 yearly
- Min. 10 users
