IT Service Management Integration

Skip the double work, your tickets are already at delaware

IT Service Management Integration is a solution for the seamless usage of the ticketing system.

No time and manual actions needed to keep information up to date between your ticketing system and delaware
Immediate information transfer to/from delaware for the tickets
Avoid manual errors and additional costs by automating information transfer

Value Proposition

delaware's IT Service management solution is designed to streamline the process of managing IT service requests from customer ITSM system to delaware ticket management system. The solution offers seamless integration from various ticketing systems to the delaware ticket management system. This integration ensures that any changes, updates, and comments made in any of the ticketing systems are transferred automatically to the delaware ticket management system, keeping all systems in sync.

This level of automation eliminates the need for manual data entry, reducing the risk of errors and delays in service delivery. The integration also ensures that all systems are up-to-date with latest ticket information.

Overall, the delaware IT Service management solution provides the seamless integration with various ticketing systems ensures that all stakeholders have access to the same information, reducing the risk of errors and delays in service delivery.


  • End to end integration
  • Documentation
  • Support

ITSM Integration

On demand

Our references

Contact our expert

Illya Kuys

Illya is an integration architect who has been working for delaware since 2018. His main focus is designing integration solutions. The deep technical know-how, combined with good communication skills creates a sweet spot to take on the role of trusted adviser on integration for his customers.

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