CX Support Pulse

Qualtrics-powered tool to measure customer feedback concerning incident resolution

For all companies who offer support services or want to collect feedback regarding contact moments with customers. 

Short or extended survey template
Out-of-the-box reports
Same-day delivery

Value Proposition

The CX Support Pulse tool streamlines and enhances your post-incident resolution (or-post communication) process. Gather quintessential feedback to further improve customer satisfaction and support. Visualize weak spots and observe customer satisfaction increase over time. With automated actions, you can trigger the right people at the right time to ensure that no customer is left hanging. 

Features

  • Gather and analyze post-support feedback
  • Improve support and communication with customers
  • Manage and automate support feedback/follow-up
Do you have a question?

CX Support Pulse

€7000
Package fee

Our references

Contact our expert

Christoph Bogaerts

Christoph has more than 13 years experience and has a passion for customer engagement and commerce. “We seek to create magical moments for our customers so they can amaze their own customers.”

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