Customer Intimacy template for the food industry, based on SAP Customer Experience

For companies in food industry who care about the customer and need to deliver a consistently great experience at every touchpoint, channel & device.

SAP Qualified Partner-Packaged Solution
Fast and cost efficient implementation
Boost customer intimacy
Have an End to End platform which focuses on optimizing the customer experience & personalized content

The right fit for the food industry

FAST C/4 Food is a cost efficient Customer intimacy template, based on standard C/4HANA technology. It consists of best practices, an agile but pragmatic project approach and extensive documentation. 

It allows you to provide a better service by assisting your customers by helping them find new products, see exclusive promotions and receive personalized content. It focusses on:

  • Sales Force Automation
  • Complaint Management
  • Campaign Management
  • B2B Commerce 


SAP Qualified Partner-Packaged Solution

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What can you expect

  • Cost efficient 
  • Customer Intimacy template
  • Industry-specific best practices
  • Agile but pragmatic project approach with extensive documentation

FAST-C/4 Food

€25 per 1 million revenue/year

Min 3k/year

Implementation cost

  • Commerce SGD300K
  • Marketing SGD75K
  • Sales SGD60K

(budget can be higher depending on requirements)

SAP License Cost

Commerce Standard

  • SGD360,000 yearly
  • 100k orders

Marketing Standard

  • SGD64,000 yearly
  • 100k contacts

Sales Prof

  • SGD18,000 yearly
  • Min. 10 user

Terms & Conditions

Contract for 3 years

Early termination fee: 2 years

Right to use IP during contract term

  • Excl. integration
  • Excl. customization
  • Excl. warranty
  • Excl. maintenance

Contact our expert

Sebastian Dahm

Sebastian is the Customer Experience Lead at delaware Singapore. He is an experienced professional with a demonstrated track record in business consulting & the SAP Ecosystem. Sebastian specialises in Cloud solutions, in areas such as Partner Management, Sales and Customer Experience.

He has many years of experience working in Asia as a product principal. This gives him a good connection to the Asia Pacific market and considerable insights into the needs of a broad range of industries, first amongst which the food and manufacturing industries.

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