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Strengthen customer trust in this era of PDPA, GDPR and beyond. Empower your customers by offering transparency and personal data control. Build trust, then deliver seamless and exceptional cross-channel experiences.
Customer Experience, redefined.
Customer Experience is at the top of board room agenda, no longer are companies selling products but also unique experiences.
Currently, organisations across the world use SAP Customer Data Cloud to manage over 2.6 billion customer identities and 6.8 billion consent requests to identify and engage customers across channels & devices
Progressive Profiling
Using state-of-the-art progressive profiling capabilities, build and expand customer’s relationship over the different stages of the customer journey. Deliver the right personalised digital experiences and messages at the right time to achieve higher conversion rates.
Single Source of Truth
Achieve a single source of truth to deliver the utmost impact and a long-lasting customer experience. No more fragmentation of customer data. Establish a complete view of your customer’s identities across your entire business landscape in a single platform.
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Capture. Convert. Comply.
Reimagining the Digital Customer Journey
Capture anonymous users visiting your webpage and convert them to be your loyal customers with permission-based progressive profiling, while at the same time enabling compliance with consent and user preference management.
Pricing Plan
Basic Edition
100K contacts
per 1000 contacts per month
- Registration-as-a-Service
- Social Media login
- Risk-based Authentication
- Single sign-on
- Consent Collection & Renewal
- Self-service Preference Centre
- Compliance policy setup
Scope includes:
- Workshops and requirements gathering
- System Testing, User Acceptance Testing, Integration Testing
- Key User Training
- Documentation for Workshops and application use
Extended Edition
200K contacts
per 1000 contacts per month
Everything in Basic Edition plus:
- Integration to Marketing system
- Data Store
- Dynamic Schema Profile Management
- Standard analytics
- Additional screen sets and email templates
Scope includes:
- Workshops and requirements gathering
- System Testing, User Acceptance Testing, Integration Testing
- Key User Training
- Documentation for Workshops and application use
Premium Edition
300K contacts
per 1000 contacts per month
Everything in Extended edition plus:
- Additional integration to websites
- Additional Social Media login platform
- Extended Go-Live support (30 days)
Scope includes:
- Workshops and requirements gathering
- System Testing, User Acceptance Testing, Integration Testing
- Key User Training
- Documentation for Workshops and application use
Our references
