Customer Data Cloud Starter

Empower your customers and build trusted relationships

Strengthen customer trust in this era of PDPA, GDPR and beyond. Empower your customers by offering transparency and personal data control. Build trust, then deliver seamless and exceptional cross-channel experiences.

Boost conversion rates for unknown site visitors
Reduce compliance risk to PDPA/GDPR regulations
Establish a Single Source of Truth for customer data

Customer Experience, redefined.

Customer Experience is at the top of board room agenda, no longer are companies selling products but also unique experiences.

Currently, organisations across the world use SAP Customer Data Cloud to manage over 2.6 billion customer identities and 6.8 billion consent requests to identify and engage customers across channels & devices

Progressive Profiling

Using state-of-the-art progressive profiling capabilities, build and expand customer’s relationship over the different stages of the customer journey. Deliver the right personalised digital experiences and messages at the right time to achieve higher conversion rates.

Single Source of Truth

Achieve a single source of truth to deliver the utmost impact and a long-lasting customer experience. No more fragmentation of customer data. Establish a complete view of your customer’s identities across your entire business landscape in a single platform.

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Capture. Convert. Comply.

Reimagining the Digital Customer Journey

Capture anonymous users visiting your webpage and convert them to be your loyal customers with permission-based progressive profiling, while at the same time enabling compliance with consent and user preference management.

Want to learn more?

Basic Edition

100K contacts

$50
per 1000 contacts per month
  • Registration-as-a-Service
  • Social Media login
  • Risk-based Authentication
  • Single sign-on
  • Consent Collection & Renewal
  • Self-service Preference Centre
  • Compliance policy setup

Scope includes:

  • Workshops and requirements gathering
  • System Testing, User Acceptance Testing, Integration Testing
  • Key User Training
  • Documentation for Workshops and application use

Extended Edition

200K contacts

$60
per 1000 contacts per month

Everything in Basic Edition plus:

  • Integration to Marketing system
  • Data Store
  • Dynamic Schema Profile Management
  • Standard analytics
  • Additional screen sets and email templates

Scope includes:

  • Workshops and requirements gathering
  • System Testing, User Acceptance Testing, Integration Testing
  • Key User Training
  • Documentation for Workshops and application use

Premium Edition

300K contacts

$65
per 1000 contacts per month

Everything in Extended edition plus:

  • Additional integration to websites
  • Additional Social Media login platform
  • Extended Go-Live support (30 days)

Scope includes:

  • Workshops and requirements gathering
  • System Testing, User Acceptance Testing, Integration Testing
  • Key User Training
  • Documentation for Workshops and application use

Our references

Contact our expert

Sebastian Dahm

Sebastian is the Customer Experience (CX) Lead at delaware Singapore. He is an experienced professional with a demonstrated track record in business consulting in the SAP Ecosystem.

He has many years of experience working in Asia as a product principal has given him an excellent connection to the Asia Pacific market and considerable insights into the needs of a broad range of industries.

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