Quick Scan: Salesforce Document Management
Feasibility study on Information Management in combination with Salesforce
The quick scan is used by Customer Contact Managers, Operation Managers and IT Managers to create a business case for optimizing the handling of documents in the context of a customer driven process
Implementing a information management strategy in an environment with many different systems and stakeholders could be a daunting task. A fast way to look at feasilbity and value is to use the delaware Quick Scan. The quick scan is valuable for companies with large Salesforce footprint and complex processes.
Information Management Experts from delaware will invest three days which comprise off:
- 1st Day Three interviews with IT Management, Product Owners and IT Support
- 2nd Day Two hour Design Thinking workshop with Operations, Customer Serivce and other front line staff
- 3rd Day Report Out and Presentation of possibilities