CX Service Front Office

Quicker & deeper client interactions, C/4 HANA Service template linked with S/4 HANA

For service companies that really care about the customer and need to deliver a consistently great experience provided by deep customer knowledge.

Streamlined internal and external communication
Quicker reaction to customer requests and problems
Improved customer satisfaction

Value Proposition

The CX FAST service front office for S/4HANA provides the tools and insights a service agent needs to establish an optimal service delivery by providing:

  • a 360° view on the customer data (front-end and back-end data)
  • direct creation of PM notifications in S/4HANA 
  • a real-time status view on the back-end service execution
  • notification messages for users

Features

  • End-to-end service delivery
  • Leverages the full SAP portfolio to benefit your business
  • Deeper customer insights
Avez-vous des questions ?

CX service front office for S/4HANA

€ 15 per user / month
3 year contract

Min. 10 users

Excl. SW licenses

Excl. consulting services

Right to use IP

Early termination fee: 2 years

3 months limited warranty

Excl. maintenance

Excl. integration

Our references

Contact our expert

Christoph Bogaerts

Christoph has more than 13 years experience and has a passion for customer engagement and commerce. “We seek to create magical moments for our customers so they can amaze their own customers.”

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